Refund & Cancellation Policy

Last updated: 3 October 2026

This policy covers payments made on 365DaysJobsTeam for job seeker plans (1 month, 6 months, 1 year) and the employer plan (30 days of unlimited job posts). All payments are processed by Razorpay in Indian rupees (INR).

1. Cancellation

Plans are one-time, fixed-term purchases. They do not renew automatically, so there is nothing to cancel and you will never be charged again unless you choose to buy another plan.

2. When we refund

You were charged more than once for the same plan (duplicate payment).
Your payment succeeded but your plan was not activated and we cannot fix it.
Where a refund is required by law.

3. When we do not refund

Once a plan has been activated, it is non-refundable. This includes not receiving interviews or offers (job seekers) or not receiving applicants (employers).
Employer job listings that we do not approve. You can post a corrected listing at no extra cost while your plan is active.
Accounts suspended or removed for breaking our Terms & Conditions.

4. How to request a refund

Contact us through our Contact page within 7 days of the payment. Include your account email and Razorpay payment ID. We review requests within 3 business days.

5. Refund timeline

Approved refunds are sent to the original payment method. After we approve, banks typically take 5 to 7 business days to show the refund.